SHIPPING & RETURNS

SHIPPING POLICY

Welcome to Serene Citrine's Shipping Policy section. Here, we aim to provide you with clear and concise information about our shipping methods, packaging, and costs. We believe in transparency to build trust and ensure that you, our valued customers, stay loyal to our brand!

Feel free to explore our shipping options and get in touch with us if you have any queries. Your satisfaction is our priority.

RETURN & EXCHANGE POLICY

At Serene Citrine, we understand that sometimes a product may not meet your expectations. Our return policy is designed to offer you peace of mind and guidance on what to do if you've changed your mind about a purchase or if you're dissatisfied with a product. We believe that a straightforward refund or exchange policy is essential to build trust and reassure you that you can shop with confidence.

We're committed to your satisfaction and aim to make the return and exchange process as seamless as possible. Please don't hesitate to reach out if you have any questions or need further assistance.